Transglobalexpress
delivering worldwide without charging the earth
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Terms and Conditions

Terms and Conditions

Welcome to Transglobal Express! These Terms and Conditions outline the rules and regulations for the use of our services. By accessing and using our services, you agree to comply with the following terms. If you do not agree with these terms, you should not use our services.

1. General Terms

By accessing our website or using our services, you are agreeing to comply with the following terms and conditions. These terms apply to all users of the website, including browsers, vendors, customers, merchants, and content creators.

2. Account Registration

To use certain services, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

3. Use of Services

Transglobal Express provides global shipping and logistics services, including express shipping, freight forwarding, and courier services. You agree to use our services only for lawful purposes and in accordance with all applicable laws and regulations.

4. Service Availability

While we strive to provide continuous access to our services, we cannot guarantee uninterrupted or error-free operation. We reserve the right to suspend or terminate services at any time for maintenance or other operational needs.

5. Pricing and Payment

Our pricing is based on the services you select. All payments for services must be made through our approved payment methods. Prices may be subject to change, and we will notify you of any changes to the pricing before services are rendered.

6. Shipping and Delivery

Transglobal Express is responsible for ensuring the safe delivery of goods within the agreed timeline. However, we are not liable for any delays caused by external factors such as customs clearance, adverse weather conditions, or other events outside of our control.

7. User Obligations

As a user of our services, you agree to provide accurate and truthful information, including shipping details and payment information. You are also responsible for complying with all applicable laws regarding the items you are shipping, including restrictions on certain types of goods.

8. Privacy and Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your personal data for the purpose of providing our services.

9. Limitation of Liability

Transglobal Express is not liable for any indirect, special, or consequential damages arising from the use of our services, including but not limited to lost profits or business interruption. Our liability for direct damages is limited to the amount you paid for the service in question.

10. Indemnification

You agree to indemnify and hold harmless Transglobal Express, its affiliates, employees, and contractors from any claims, losses, damages, or expenses arising out of your use of our services, violation of these terms, or violation of any third-party rights.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will reflect the most recent revision.

12. Governing Law

These Terms and Conditions are governed by the laws of the country where Transglobal Express operates. Any disputes related to these terms will be resolved in the competent courts of that jurisdiction.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

14. Termination of Service

We reserve the right to suspend or terminate your access to our services if you violate these Terms and Conditions or engage in any unlawful activity. Upon termination, you must cease using our services immediately and return any proprietary materials belonging to Transglobal Express.

15. Miscellaneous

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. These terms and conditions constitute the entire agreement between you and Transglobal Express.

Thank you for choosing Transglobal Express. We look forward to serving you!

Terms, Policies, Services & More
TERMS OF USE
SERVICES & UPDATES
ABOUT US
CONTACT US
Customer Service - +44 77 1898 3830
67 Hart Road SN4 9UA North Wroughton United Kingdom
Monday to Friday, 08:30 – 18:00
Saturday, 09:00 - 13:00
London Collection Enquiries - +44 76 8378 9863
Unit 3, Segro Park, North Hyde Gardens, Hayes, UB3 4FR
Monday to Friday, 08:30 – 18:00
Saturday, 09:00 - 13:00
East Midlands Collection Enquiries - +44 27 0972 284
4, Illuma House, Unit 15, Gelders Hall Road, Shepshed, Leicestershire, LE12 9NH
Monday to Friday, 09:00 – 18:30
  • Email: customer-service@transglobalexpress.com.ng
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